Legal
Terms of Service
These terms explain what TokPromo provides, how plans and billing work, and what we expect from customers who use the service.
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Agreement and eligibility
These Terms of Service govern your access to the TokPromo website, account tools, plans, and promotion services. By using the service or purchasing a plan, you agree to these terms. If you use TokPromo for an organization, you confirm that you are authorized to accept these terms for it.
You must be at least 18 years old, or the legal age required to enter a binding agreement where you live, and you must provide accurate account and billing information.
What TokPromo provides
TokPromo promotes eligible public TikTok videos through advertising placements across third party mobile apps and websites. TokPromo works from public handles and public video information. We never require your TikTok password or permission to post, follow, like, comment, or otherwise control your account.
TokPromo is not affiliated with, sponsored by, or endorsed by TikTok. TikTok remains responsible for its platform, recommendations, policies, and public metrics.
Plans, billing, and cancellation
Your monthly plan price is based on the number of posts included and the promotion budget selected for each post. The checkout page shows the total price, billing cycle, included post count, and any applicable taxes before you purchase.
Plans renew monthly unless canceled before the next renewal. You can cancel through your account dashboard. Cancellation prevents future renewals but does not reverse promotion already delivered or charges that became due before cancellation.
Promotion delivery and results
Promotion can begin after TokPromo detects an eligible public post and the advertising placement is approved. Timing, delivery, and reach can vary because of content review, targeting, advertising inventory, technical availability, and audience response.
Reach estimates are planning estimates, not guarantees. TokPromo does not guarantee views, followers, engagement, sales, viral performance, or placement in TikTok recommendations. TikTok and viewer response determine how far a video ultimately travels.
14 day guarantee
Every new TokPromo plan includes the unconditional 14 day guarantee described on our website. If you decide the service is not right for you, contact support within 14 calendar days of the initial purchase and we will return the full initial plan payment, including promotion already delivered.
Any refund rights that cannot be limited under applicable law remain unaffected.
Your responsibilities
You are responsible for the content you ask TokPromo to promote and for your use of the service. You must have the rights and authority needed to promote that content.
- Do not use TokPromo for unlawful, deceptive, abusive, or infringing content.
- Do not interfere with the service, bypass security controls, or attempt unauthorized access.
- Do not use TokPromo in a way that violates TikTok rules or the rights of another person.
- Do not submit false account, payment, identity, or ownership information.
Third party services and ownership
TokPromo relies on third party services for hosting, payments, public data monitoring, and advertising delivery. Their availability, policies, and technical decisions may affect the service. Your use of those services may also be subject to their own terms.
TokPromo owns its website, software, branding, and original materials. You keep ownership of your content and grant TokPromo only the permission needed to operate and promote it as part of the service.
Availability, suspension, and liability
We work to keep TokPromo available and accurate, but the service is provided as available and may occasionally be interrupted, delayed, or changed. We may suspend access when reasonably necessary to address fraud, payment failure, legal risk, security concerns, or a violation of these terms.
To the extent permitted by law, TokPromo is not responsible for indirect, incidental, special, or consequential losses arising from use of the service. Nothing in these terms limits rights or liabilities that applicable law does not allow us to exclude.
Changes to these terms
We may update these terms when the service, our business practices, or legal requirements change. The date above shows the latest revision. Material changes apply after they are posted or otherwise communicated as required by law.