Privacy Policy

We collect information you choose to provide when you create or manage an account, purchase a plan, configure promotion, or contact us.

• Contact and account information, such as your name and email address.
• Plan, billing, transaction, and subscription information needed to process and support a purchase.
• Your TikTok handle, public video links, selected country, and promotion preferences.
• Support messages and any information you include with a request.

TokPromo observes information that is publicly available on TikTok so it can detect eligible posts and report public metrics. This may include your public handle, profile details, video identifiers, captions, public counts, links, and observation timestamps.

TokPromo never asks for your TikTok password and does not access private messages, drafts, private account data, or controls that require a TikTok login.

Our website, hosting, account, and security systems may record technical information needed to operate and protect the service. This can include your IP address, browser and device details, requested pages, timestamps, referring pages, cookie identifiers, and security events.

We use information only for legitimate business and service purposes, including to:

• Create and maintain accounts, plans, billing, and dashboards.
• Detect eligible public posts and deliver the promotion you selected.
• Provide reporting, support, service notices, and transaction messages.
• Protect customers, prevent fraud, troubleshoot problems, and secure the service.
• Improve TokPromo and comply with legal obligations.

We share information only when needed to operate TokPromo, complete a transaction, protect the service, or comply with law. Service providers may support hosting, payments, email, customer support, public data monitoring, and advertising delivery. They receive only the information reasonably needed for their work.

We may also disclose information when required by law, to protect rights or safety, or as part of a business transaction such as a merger or sale. TokPromo does not sell or rent personal information.

We keep information for as long as reasonably needed to provide the service, maintain business and transaction records, resolve disputes, enforce agreements, and meet legal obligations. Retention periods vary by the type of information and why it was collected.

We use reasonable administrative, technical, and organizational safeguards. No online service can guarantee absolute security, so please use a strong account password and contact us if you suspect unauthorized access.

You can review certain account and plan information in your dashboard, cancel future plan renewals, and control cookies through your browser. You may contact support to request access, correction, or deletion of personal information, subject to verification and any records we must keep for legal or legitimate business reasons.

TokPromo is not directed to children under 13, and we do not knowingly collect personal information from them. Contact us if you believe a child has provided personal information so we can review and remove it when appropriate.

We may update this policy when our service, practices, or legal obligations change. The date above shows the latest revision. Material changes will be posted here or communicated as required by law.